Care Instructions

We maintain that if there is a misprint, defect or damage upon the arrival of your purchase we will do our best to accommodate a replacement. However, we must be notified immediately.

We can not replace, or refund lost items.

We can not replace or refund worn or washed items.

HOW TO CARE FOR YOUR ITEMS!

Printed apparel (direct-to-garment)

We use the latest direct-to-garment (DTG) printing technology to offer a wide variety of printable garments and design color options. We use high-quality inks that won't fade for a long time if taken care of properly.

Keep in mind that the original manufacturer's care instructions don't take into consideration the DTG printing process. So we suggest following the care instructions on this page to learn how to take care of your printed garments properly.

Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners or dry-clean the items.

DTG-printed apparel can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside-out. Don't iron the print.

Follow these instructions carefully to avoid fading and cracking of the print, and shrinking the garment that can occur if you wash or dry it on a high setting.

Embroidered apparel

Embroidered apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. You can use a small amount of chlorine bleach, but non-chlorine is the safer option.

If you notice any color residue in water, rinse the garment in lukewarm water and then in cold several times, but try not to rub any stained embroidery. Embroidered clothing can also be dry-cleaned.

After washing, don't leave the clothing to soak or lie in a pile while wet. Don't wring out the embroidered items, but if you want to tumble-dry them, use a cool air setting.

If the garment needs ironing, do it inside-out, preferably between two pieces of cloth. You shouldn't wet embroidery before ironing or use a steam iron.

Embroidered hats and backpacks

Embroidered hats and backpacks can be wiped clean with a damp cloth in the spots where it's needed. If necessary, hats can be hand-washed cold. Don't use brushes.

Both hats and backpacks can't be machine-washed, bleached, tumble-dried, ironed, and dry-cleaned. Read the manufacturer label carefully for any other instructions.

All-over printed apparel and hats

All-over printed apparel can be machine-washed cold with like colors, without bleach. Don’t dry-clean or tumble-dry the apparel. You can iron it with a low heat setting.

Bags

All-over print backpacks, fanny packs, and duffle bags need to be hand-washed without bleach. Don’t dry-clean or tumble-dry the bags. You can iron these bags with a low heat setting.

All-over print totes and drawstring bags can be machine-washed without bleach on a cold cycle. They can't be tumble-dried or dry-cleaned. You can iron these bags with a low heat setting.

Pillows and pillow cases

Pillow cases can be machine-washed without bleach on a cold cycle. Don’t dry-clean or tumble-dry the pillow cases. You can iron them with a low heat setting.

The pillow inserts shouldn’t be washed, bleached, tumble-dried, ironed, or dry-cleaned.

Sublimation socks, blankets, towels, and laptop sleeves

Sublimation socks, blankets, towels, and laptop sleeves can be machine-washed cold with like colors at no more than 86ºF (30ºC). Don't use bleach and don't dry-clean. It's best to hang-dry, but tumble-drying can be used on a low cycle if necessary.

Mugs

Our White Glossy Mugs and White Ceramic Mugs with Color Inside are microwave and dishwasher safe, but the print and coating will last longer if you hand-wash them.

Matte Black and Glossy Black Magic Mugs, however, should only be hand-washed, and you can't put them in a microwave. Note that they're also prone to scratches, so be extra careful.

The same goes for our Enamel Mugs that should only be hand-washed. Also, you can't heat liquids or food directly in the Enamel Mugs—it can damage their coating.

Posters and Canvas

To ensure that your posters and canvas last for a long time, don’t keep them in direct sunlight or outdoors. They can be gently dusted with a soft dry cloth or a feather duster.

Phone Cases

To clean a phone case, remove the case from your phone. Add a little mild soap to water, and dampen a cloth or sponge with it. With the damp cloth, rub your case gently in circles. Let your case air-dry at room temperature.

Don’t clean your phone case with any alcohol-based products as they can remove the ink and discolor the case.

Jewelry

Don't wear the jewelry while showering, swimming, washing dishes, applying perfume or doing sports. When not wearing it, store it in the box you received it in. 

After wearing the jewelry, we recommend wiping it with a non-abrasive jewelry polishing cloth to remove dirt and tarnish. But to fully remove tarnish and any stains on the jewelry, use silver or jewelry polish. Follow the instructions on the bottle carefully and use gloves when working with silver polish.

Craft Kits

Craft kits come unassembled. You will need to paint and or decorate the pieces and attach them yourself.

Instructions:

When you get your craft kit, inspect the items in your box. Make sure everything has arrived.

Lay out the pieces and sort them out as you want to use them. Using a fine grit sand paper, lightly sand each piece to prep for paint or stain.

Make your kit to your desired creative expression and allow them to dry.

When it is time to assemble you can use wood glue, super glue, E6000 or hot glue to attach the pieces to each other.

Whatever glue you decide to use it may not be permanent. The craft kits are made using MDF/HDF and is meant for indoor use. We do not recommend exposing them to water sources. Using a baby wipe or damp paper towel to clean up or wipe clean is ok. We do not recommend water saturation of the craft kits.

Dusting and cleaning your craft kits. You should use a feather duster to keep your craft kits clean after they are assembled. 

Do not store in extreme cold or hot temps.